In case you wish to book accommodations, cruises, transportation,… online by yourself, please take these important notes:
- Room information is incorrect
- Room booked but no one available when arriving
- Payment problem: Duplicate card charged
- Cancellation policy is unclear
- When a problem occurs, these online platforms cannot be contacted.
- The leak of credit card information and personal information
- Sudden room cancellation
- Get scams by fake online platforms
Special Notes: Our Terms & Conditions is the general one that may not suit all separate cases. Our travel consultants from DMC Vietnam will assist you case by case, based on Cut off date (COD) from providers, which is much better than online platforms.